Ron Ahmad - Sr. Technical Architect.
100 Crescent
Court
Dallas, TX,
75062
Phone: 817.914.3942
SUMMARY - ronahmad@hotmail.com
Expert in Enterprise Information Management, specializing in Oracle. Expertise
in Application and Data Integration, Master Data Management, Big Data,
designing and developing large scale distributed data warehouse applications
using Apache Hadoop framework, Data Virtualization, Data Modeling, Data
Administration, Data Profiling, Data Quality, Data Extraction, Data
Transformation, Data Conversion, Data Migration, Data-as-a-Service (DaaS),
Metadata Management, Unstructured Data Management, Master Data Management,
Business Intelligence, building EII, Enterprise Data Warehouse, Data Mart
& EIS/DSS solutions, Oracle BI Applications, Oracle Business Analytics
Warehouse, Siebel Analytics, Healthcare Revenue Cycle Management, EMR/EHR,
MMIS, MITA Framework, HIT, HIE, HIX, Enterprise Performance Management, and
Project Management. Proficient in Rational Unified Process, UML, OBIEE Plus
Administration, Answers/Dashboard/iBots/Reports, Cloud Computing, Apache
Cassandra, Web Services Technologies, Enterprise Content Management, and
E-Commerce. Over 15 years experience in the IT field and ITIL Foundation
Certified. Major clients includes and not limited to L.A. Times, Cedars Sinai
Medical Center, Kaiser Permanente, Genband, BDM Federal, Mattel, FRB,
Rockwell, GenesysLab, Sierra Atlantic, Infosys, United Health Group,
Walgreen, City of Phoenix, IBM, Sysco, Titan, Oracle, SAP Business
Objects, Hughes Space and Communications, TRW, Boeing, Cerner
Corporation, VMware, EPA, City of Philadelphia, Baan, Ascension Health,
Kohl’s, American Airlines, JPMC, MedAssets, Orange County Transportation Authority.
WORK EXPERIENCE
RONSYSTEMS CORP, Sr. Technical Architect, 5/07 - Present
WebGain Technology, Sr. Principal Consultant, 7/00-4/07.
Oracle, Technical Consulting Manager, 9/98 - 6/00.
Rockwell Electronic Commerce Division, Data Architect, 8/97 - 8/98.
Baan, Application Developer and DBA, 7/91 - 7/97.
New York University, Systems Analyst, 3/87 - 5/91.
EDS, Programmer Analyst, 2/83 - 12/86.
SKILLS HIGHLIGHT
Methodology: OracleAIM / RapidInstall, Siebel eRoadmap,
Federal Enterprise Architecture Framework, Zachman Framework / TEAF.
Operating Systems: UNIX, MS WINDOWS, IBM
OS/390, LAMP, Open Solaris 2009.06, ComStar, IBM MVS/ESA, CICS/ESA, TSO,
ISPF/SPUFI, DEC VAX/VMS, RED HAT LINUX, SUN Crossbow, KVM LINUX, VMware
Fusion.
Languages: SQL, PL/SQL, IIS, JSP, Servlets, HTML, XML,
Java, XSLT, Ruby, Groovy, CGI, Semantic Web, Perl, RDF/XML, N3, Turtle,
N-Triples, RDFS, OWL, R, SAS and WPS.
Databases: Oracle 11g/10g/9i/8i,MS SQL 2000/2005, MS SQL
2008, SYBASE, DB2 Universal Database, NoSQL databases (e.g. Apache Cassandra,
MongoDB, HBase) high performance databases (e.g. Netezza, Vertica,
VectorWise, Infobright).
Data Modeling, Data Model Interchange Standards, BPM: Oracle Designer, Erwin Data Modeler, Rational Rose UML, IBM QMF, IBM
ISQL and DB2I, SQL Impact, QUEST DB Tools, Pegasystems Smart BPM, Oracle
Enterprise Manager, Lombardi Teamworks, C2IEDM, GJXDM, JC3IEDM, GFM, DDMS,
NIEM, and NCES.
Web Services Tools: SOAP, UDDI,
AJAX, WSDL, WSIL, XML, BPEL, ECLIPSE JAVA IDE JST/WST Web services.
Data Virtualization: JBoss
MetaMatrix Enterprise Data Services, High-performance computing (HPC) Cloud
Computing, Apache Hadoop, Map Reduce, GRID
Computing, HDFS, Composite SW, Oracle Data Services, Hive, HBase,
VMware, Cloudera Desktop.
Cloud Computing: Jaspersoft, Vertica, RightScale, Cloudera, ElectricCloud,
Amazon EC2/S3, AWS, 3tera, Appistry, Informatica Cloud, Pentaho, Jaspersoft,
Joyent, Hadoop ecosystem, BICloud, CloudShare, GoodData, CohesiveFT, Talend, MPP,
SMP, SAN, NAS.
IT & Software Configuration Tools: BMC, Tivoli, HP OpenView, IBM ClearCase, Visual SourceSafe.
Call Center Solutions: GenesysLab,
Rockwell FirstPoint Contact Call Center.
Web Server: Oracle11g/9iAS/, Oracle WebLogic, IBM WebSphere.
JAVA IDE: IBM VisualAge for Java, Oracle Jdeveloper,
NetBeans, Visual Café Java, JBuilder, Oracle TopLink.
ETL-BI Tools: Cognos Impromptu /
Powerplay, Crystal Reports, Ab Initio, Oracle Hyperion Essbase Server,
MicroStrategy 8 BI, Oracle Business Analytics Warehouse (OBAW), data science
tools Tableau, Spotfire, Omniscope, QlikView, Netezza Business Objects Data
Integrator 6.0/XI, Oracle BI Applications 7.9.5.1 Informatica PowerCenter,
Teradata, Greenplum, ODI 10.1.3.5.0, Oracle Warehouse Builder (OWB) 11g/,
OBIEE Plus 10.1.3.4, IBM InfoSphere DataStage and QualityStage, OBIEE 11g,
Aster MapReduce DW, DW Administration Console (DAC) 10.1.3.4, SSIS, SAS ETL
Studio.
CRM: Siebel, Siebel EIM, Siebel eAI, Siebel eScript,
Siebel Tools, BaaN SFA, SalesForce, SFDC Appexchange DataLoader (EE), SFDC
Import Wizard, Apex API, Cast Iron Studio.
ERP: PeopleSoft, and Oracle Applications 11i / Oracle
E-Business Suite R12.
SCM: Manugistics, Baan SCS, Oracle Order Fulfillment
11i.
ECM: IBM FileNet P8 Content Manager, SharePoint,
Oracle ECM Suite, Open Text eDOCS.
MDM: IBM WebSphereCustomerCenter, Oracle
Customer/Product MDM, SAP NetWeaver MDM, i2 MDM
EAI: TIBCO, Oracle AQ / Oracle Fusion, IBM MQ, JBoss,
Software-as-a-service (SaaS) integration.
Technology Focus: Data-as-a-Service,
Information-as-a-Service, Data Virtualization, Service Data Object, Semantic
Web, EII, Oracle EPM, ECM, MDM, OBIEE, Oracle BI Applications, SOA data
services, VMware Cloud Computing, KVM Cloud Computing, Open Source, Analytic
Database for Frontline Data Warehousing.
PROJECT EXPERIENCE
5/07 - Current
RONSYSTEMS
Currently
involved in designing, developing, and managing BI solutions to meet
Communities of interest (COI) shared data assets services business needs.
Provide technical leadership in architecture, design, and implementation to
address the federal government's most challenging technology needs. Work
closely with clients to identify information exchange needs, analyze and
establish domains, define and model business vocabularies, taxonomies,
ontologies, semantic web, and schemas, and provide guidance on solution approaches
in a Service Oriented Architecture (SOA) environment. Work with users in
defining business requirements for new analytical applications and parallel
server databases running on HP Clusters with Massively Parallel Processing
(MPP). Providing consulting services to healthcare organizations and payers.
Effectively managing healthcare consulting projects and data sourcing needs
for ADT (patient demographics) and Revenue Cycle Systems (patient
experience).
Provide
healthcare revenue cycle technology consulting, including and not limited to
healthcare ADT,
Patient
Access: Patient Scheduling, Patient Registration, Receivables / Revenue
management: management patient accounting, reimbursement processing, Claims
editing and processing, contract management, managed care contracting,
patient access, billing, collections, AR management, bad-debt reserves,
service documentation, denial management. Understanding of healthcare Service
Documentation process, reimbursement/ clinical coding, charge
capture and reconciliation, and claims payment / billing methodologies
(ICD-9/10, CPT/ CPT-4, HCPCS, DRG etc.). Defining the scope of the Executive
Information System (EIS) to provide dashboards with appropriate. Developing
BIG DATA best practices and generally accepted data center principles
focusing on data center facilities, infrastructure, Hadoop Distributed File
System (HDFS), virtualization software and cloud computing.
Assisted Texas
Health and Human Services Commission / Texas Enrollment broker to develop
core Medicaid Provider Sufficiency functionality to support outreach
enrollment, analysis and tracking of Medicaid provider population within a
jurisdiction. Responsible for building population analytics and
outreach/engagement strategy.
Key Performance Indicators (KPIs) for executive
leaders to monitor/run their business. Defined dashboards for the following
C-level executives: CEO, CFO, COO, CMO - Chief Medical Officer, CNO - Chief
Nursing Officer, CHRO, CSCO. Hands-on experience working with managed care
information systems. Responsible for Developing Common Enterprise Business
Glossary, Designing data models including multi-dimensional data models and
star schemas, and modify interfaces, data migration and data mappings.
Technical Lead
to work definition of Vendor (Supplier/Oracle EBS R12) Strategy; Product
(Item Master/Oracle EBS R12) and Customer (Accounts Receivables/Oracle EBS
R12) Hierarchy Definition; Master MDM Library, Vendor, and Product Masters;
Implement Controls and Data Governance. Recommend Master Data Strategy
activities, Develop MDM Workplan, MDM Project Scope Prioritized Requirements,
MDM Interfaces and Data Linkages. Coordinated working sessions w/ BSA's,
SME's, and Workstream leads to gather requirements and complete BR030, BP040,
MD050, and MD070 deliverables on time.
Work with the
customer, users, technical architect, and application designers to define the
data requirements, conceptual data model, and structure for an integrated
EMR/EHR Cloud solution. Developed HL7 interfaces to enable HIE/HIX and
delivering IT solutions for MMIS, EHR, HIE, HIX and Healthcare reform
initiatives. Created EMR data model to include Customer, Encounter,
Insurance, Location, Medical History, Product & Services Provider.
Defined master data entities around Customer, Provider, Product, and
Location. Develop data conversion requirements and design the conversion
procedures and applications. Facilitate client workshops, collaborate with
3rd party vendor to develop interfaces. Manage vendor and client
relationships. Manage to project schedule and milestones.
Strategically
designed the information architecture for the application database and data
stores, while ensuring high levels of data availability. Created conceptual,
logical and physical data base models for application database and data
warehouses/marts. Worked closely with report developers and analysts
interpreting reporting requirements and collaborating on reporting designs.
Coordinated with other technical staff to develop database architectures, ETL
standards, and quality assurance policies and processes.
Provided
Consulting, Data Sourcing and Data Architect support for the overall Symphony
healthcare data strategy project, including ERP, HR, FIN, MDM, CDM, and
Clinical components. Defining the scope, and source data requirements for the
Executive Information System (EIS) to provide dashboards with appropriate Key
Performance Indicators (KPIs) for executive leaders to monitor/run their
business. Defined dashboards for the following C-level executives: CEO, CFO,
COO, CMO - Chief Medical Officer, CNO - Chief Nursing Officer, CHRO, CSCO.
Identified
Financial, HR, SCM, Safety, Metrics, Patient Encounter, Facility and Shared
Service Data Sources, Data Type, Source Category, Available Level, and
Frequency. Developed Data Sourcing Approach, to have all Data be sourced from
the System of Record. Understanding of healthcare reimbursement, coding and
claims payment methodologies (ICD-9/10, CPT/ CPT-4, HCPCS, DRG etc.) to
identify sourcing needs for MedAssets/CDM (Charge Description Master).
Completed data
sourcing needs for ADT (patient demographics), Revenue Cycle Systems (patient
experience), Integrated Scorecards, Patient Accounting Systems, McKesson Pharmacy
Supplier, Hyperion Planning Management metrics, Crowe KPIs.
Created Data
Dictionary and Source Extract Data Specifications for the above source
systems. Developed data models for the current healthcare ERP and Clinical
MDM (Master Data Management) Entities, Master Data Management Strategy, MDM
Workplan, Defined Data Governance Process and Implemented Controls around
Item, Vendor, Patient Master Data.
Involved in the vendor selection process for their EII/EAI/ETL/MDM
& Enterprise Content Management tools such as WebMethods, Hyperion,
JBoss, Oracle, IBM WebSphere MQ Series. Clients include Oracle, Campbell
Soup, Ascension Health, DOE, RYOBI, EPA, CSC, Perot Systems, Infosys,
Genband, CIGNA, Walgreens, Accenture, UHG, JP Morgan Chase, FRB, Bank of America,
City of Phoenix.
7/00 - 4/07
Webgain Technology
Provided ETL design, architecture, technology recommendations and
transition strategies that support the development and implementation of the
enterprise data warehouse and associated data marts. Responsible for
providing post sales and pre sales training to channel partners across EMEA,
understand customer requirements and their technical/network infrastructure,
customize deployments to meet customer requirements and participate in onsite
installation and configuration of End point Data Integration solutions.
Utilized Requirements Traceability Matrix. Design ETL solutions that will
resolve client's data integration and business issues, removing all technical
objections in the sales cycle, present and demonstrate next generation Data
Integration software at all levels from CIO to Technical Administrators, and
manage and facilitate Proof of Concepts.
Defined and managed project scope, developing project plans, preparing
and managing project budgets, determining and assigning resource requirements
and identifying and managing project risks.
Responsible for Managing, Developing and Implementing Oracle Business
Analytic Warehouse, Utilized Data Warehousing Administration Console (DAC) to
create DAC repository, Installed Informatica Power Center Client, Informatica
Power Center Integration Services. Responsible for implementing and
supporting enterprise software products for customers. Created and maintained
permissions, role, security for all OLAP, EIS, and ETL OWB3i servers,
migrated Oracle Express objects to Oracle 9iOLAP. Development of Ad Hoc Query
and OLAP using Oracle Discoverer and Oracle Reports on 9i. Managed BPM
utilizing Pegasystems Smart BPM on BEA Liquid Data for WebLogic Server v8.1
in a J2EE environment.
Developed object oriented software applications using JAVA, J2EE, EJBs
and Struts consisting of Object Relational Mapping, Object Oriented design,
data persistence design and architecture and creating JSP's. Utilized Visual
Cafe for Java and TopLink IDE tool. Setup and managed Oracle Applications
11.5.10 using Rapid Install. Utilized Informatica data integration technology
to extract, transform, and load data from the transactional MS SQL Server
2000 database into the Oracle Business Analytics Warehouse .
Setup Chart of Accounts and flexfields. Implementing dynamic web
applications using Pega-PRPC BPM tool. Provide on-site and off-site technical
support. Supervised, trained, and evaluated the performances of subordinates.
Utilized MetaMatrix / WTDI Enterprise Designer tool for creating mappings,
transformations, and testing data services model. Deployed the data services
models to drive optimized, high-performance, real-time data integration as
web services by registering the WSDL/XML into UDDI registry. Also enable
reusable components for creating new services and functionality. Managed
implementation of Oracle Data Mart /Oracle 9i database project at Sempra.
Managing multiple projects that involves migration and upgrade from Oracle 8i
to Oracle 9i, object validations, mappings, and ETL prior to generating the
warehouse. Designed and developed ETL processes using DataStage PX EE Server
7.5 under UNIX and Oracle 9i/10g on HP 9000 Enterprise Parallel Server Model
30 with symmetric multiprocessing SMP/NUMA nodes. Installing, configuring and
administering MicroStrategy BI Server environments. Architecting
MicroStrategy project and building reports and dashboards. Utilized Data
Stage Designer to develop DataStage job flows for extracting, cleansing,
transforming, integrating and loading data from Source to Oracle. Responsible
for creating SOP (Standard Operating Procedures) for ETL and OLAP Servers.
Utilized OWB3i (Oracle Warehouse Builder) with Oracle9iAS as the
transformation engine, to extract and optimize data loading into Facts and
Dimensions tables. Extraction from flat files via a conventional, and direct
path loader, Common Warehouse Model (CWM), to distribute client’s warehouse
metadata. Assisted the Master Data Management team
with the implementation of Hyperion's Data Relationship Management (DRM)
architecture for the development of Master Data Management Project. Defined
database Data Stores and File Formats to allow Business Objects Data
Integrator (BODI) 6.0 to connect to the source or target database and files.
Developed data conversion routines and processes by creating SQL scripts and
SQL Server Data Transformation Services (DTS) in SQL Server Integration
Services (SSIS). Developed data lineage reports showing source systems, when
updated, how metrics were calculated, filters applied, etc. Exchanged
metadata via CWM interface to Enterprise wide metadata repository. Worked
with finance, various business unit representatives and other functional
organizations to drive a solution to address managing master data and
management reporting. Responsible for Identifying sources of master
data, and the producers and consumers of the master data, collecting and
analyzing metadata for the master data, appoint data stewards, implementing a
data-governance program, and documenting
requirements, process flows, system flows.
9/98 - 6/00
Oracle
Provided Oracle product pre-sales and post-sales, training, mentoring
and consulting services to clients for our Practice Managers as part of the
Oracle Consulting Core Technology Business Intelligence and Oracle
Applications 11i group. Responsible for pre-sales technical support for the
Oracle Sales Teams, enterprise integration solutions identification, design,
performing Proof of Concepts (POC), developing Oracle data integration
solutions in multiple technological platform, conducting project planning and
JAD sessions, track project plans, engagement closing, high-level project
management, staffing, managing multiple projects, practice leadership, and
individual management.
Responsibilities include maintenance of ongoing contract
administration and establishment and negotiation of Business Intelligence /
Oracle Applications product sales, presentations, demo's, SLA's, and
licenses. Budget development and financial reporting to the Practice Manager.
Worked closely with sales reps to identify possible practice engagements and
meeting with and making presentations to clients. Managed set of complex
information/architecture projects, coordinated with architects, software
engineers, database experts, vendors to bring projects on time, within
budget. Assisted in the Definition of Data Warehousing projects, conducting
BI and CI analysis using the Cognos EBI data mining suite to perform
segmentation and classification with Cognos Scenario, predictive modeling
with Cognos 4Thought, and advanced visualization with Cognos Visualizer.
Logical and Physical Data Modeling using Designer 2000, Performing ETL
of siloed data stores to Oracle OLAP Server. Clients includes: Cedars Sinai
Medical Center, Kaiser Permanente, Countrywide, Dell/MDIS, Siebel CRM and
eBusiness Professional services Group, Oracle Worldwide Support, Toyota Motor
Sales, Cerner Corporation, PG&E , GTE, AT &T and Bank of America.
Involved in matching specific customer business requirements into effective
technical solutions consisting of Oracle products and services.
HSC:
Performed need and functional requirements for their Oracle9i Quality
and Oracle Order Fulfillment 11i, Data warehousing DSS project at HSC. Developed
Business Intelligence using Hyperion Essbase OLAP Server Essbase Analysis
tool to ETL data from legacy Logistics and Distribution systems and Oracle
ERP systems. implementing multi-dimensional reporting solutions utilizing
Essbase Studio. Developed a Packaged Implementation Approach for HSC's data
warehousing solution. Developed Proposal for implementing Oracle Quality
Application at HSC. Installed and configured Oracle9iAS (Application Server
on NT and Unix). Utilized Oracle 9i Portal-to-Go (Wireless Edition) and
Oracle 9i Oracle Web Cache (Enterprise Edition and Wireless Edition).
Utilized Oracle Forms6i and PL/SQL to create and customize stored procedures
and triggers.
Cedars Sinai Medical Center:
Developed a patient record system to meet the requirements of
insurance carriers and health care organizations. The system provides a
prescription writer with personal formulary, attached medication
instructions, and discharge instructions. The system captures all relevant
ICD-9, E & M codes, V-codes, and CPT codes. Responsible for managing the
implementation of Clinical Support Systems - Medical Records, Central Supply,
and Surgery. Developed Oracle reports on Performance by Physician, Physician
Utilization, Service Line Profit/Loss Statement and Clinical Utilization.
Developed a clinical portal prototype using Oracle9iAS and Oracle9iAS Portal.
Developed EDI with NSF format for claims submission.
Kaiser Permanente:
Developed need functional requirement documentation and interfaces to
comply with HIPPA Standards. Coordinated with Cerner to build a HIPAA
Readiness Self-Assessment Recommended standardized interchange of electronic
data for specified administrative and financial transactions. Developed
interfaces using Informatica PowerCenter 5 for Oracle and Legacy systems to
integrate and protect the security and confidentiality of electronic health
information and built a departmental data. Developed HIPPA survey for
Administrative Procedures, EDI, Physical Security and Technical Security.
Developed a Clinical Data Repository (CDR) Data Warehousing project to
provide a Star-Snowflake schema, detailed facts and dimension tables,
creation of Surrogate keys for every join between a fact table and a
dimension table, building aggregates, flexible and rapid retrospective view
of health-care dimensional and hierarchical data within the KP Health
Decision Support System. The objective was to enhance the quality of patient
care based on clinical outcomes and longitudinal studies involving care
regimens, procedures and practices and provide researchers with a foundation
for future patient-care research. CDR DW Project required information from
five independent databases to be linked together by medical-record number. In
addition, a number of derived values are also computed to provide summary
information for selected data elements.
Toyota Motor Sales:
Conducted a data quality assessment study at Toyota for their data
currently housed in UCDB (Unified Customer Database), to determine its
viability to continue as a source system for CICS2 and other systems
including the EDW (Enterprise Data Warehouse) currently under development.
Coordinating with Toyota Dealer Business Management Project team
members to explore the development of a business requirements and development
a Conceptual / Logical and a Dimensional Data Model and the business decision
process model for their Dealer and Market Representation/ Business Management
subject areas of the Enterprise Data Warehouse. Setting up data QA and
process validation procedures. Utilized BMC Change Manager to determine
structure changes across DB2 UDB subsystems.
Siebel:
Managed Siebel eSales and eMarketing Implementation at SierrOptima.
Managed Siebel eSales and eMarketing SQL extracts for CRM solution including
development of extracts from Contact Management, Account Management,
Opportunity Tracking and Sales Pipeline Analysis. Utilized Siebel Tools
developer for application configuration of screens, views, modification of
business components.
Used eScripter and Siebel VB to manage customization of Siebel
application, data display and automation. Created custom Lead reports, Sales
reports, Opportunity reports, Campaign reports, Account and Contact reports.
Involved in Installation, configuration and administration of Siebel Analytics
Server, Siebel Analytics repository, DAC client and server, and building
Siebel Relationship Management Warehouse (SRMW).
Bank of America:
Conducted Integration and Readiness Assessment and built Integration
model for integrating Oracle Financials 11i with Peoplesoft HRMS and Legacy
Systems using webMethods.
8/97 - 8/98
Rockwell Electronic Commerce Division
Developed High Level Strategy Design utilizing IE methodologies with
Need Functional Requirements Analysis, Business Area Analysis with Oracle
Designer 2000 data modeling tool. Performed Oracle installs on
NT/Unix/Solaris and SCO box. Oracle Performance tuning. Developed Systems
Architecture for Bell Atlantics Enterprise wide Call Center Application.
Developed Crystal Reports from Oracle RDBMS (PL/SQL) using Seagate Crystal
Reports 6.0.
Installation of Genesys CTI DB Oracle Server on UNIX. Performed
database monitoring and performance tuning on of GENESYS CTI Data Warehouse.
Wrote SQL Scripts for performance tuning of SGA, Tablespace free space and
fragmentation, Temporary segments free space, Data segment fragmentation,
Rollback segments. Managed implementation of Genesys Call Center CTI project
at Bell Atlantic. Involved in opening and closing sales, maintained and
tracked opportunities, accounts and contacts using saleslogic. Rockwell CTI
application solution selling to FORTUNE 1000 companies. Utilized GANTT,
PERT/CPM chart functions and defined timelines to control and administer the
tasks required to complete a project. Worked with Rockwell Asia Pacific to
provide training and support to local Rockwell Teams for Rockwell CTI Sales
Blue Print, Rockwell Electronic Commerce contacts, Strategic Competitive
Rockwell Opportunity Plan, and global Automatic Call Distributor (ACD)
center. Responsible for effectively leading account planning, writing
statements of work, prospecting, account qualifying, sales presentations,
team selling, negotiating terms and conditions, proposal presentation,
closing, overall account management, revenue forecasting activities and
working with sales team to sell total CTI solutions that include consulting
and services. Developed custom, on-site training sessions and manuals to meet
end-user needs for running Genesys Call center. Participated in client- and
prospect-facing meetings , as well as remote sessions and calls, to
present/demo the company solution, and respond to technical questions on the
product, and its configuration.
7/91 - 7/97
Baan
Provided Project Management, Baan Front Office and ERP Systems
Integration Consulting, Application roll-out, Systems Integration, Sales and
Oracle Data Base Administration and Maintenance Services to clients such as
L.A. Times, Mattel, AirTouch, GenesysLab, PG&E, GTE, AT&T, BDM,
Aspen, City of Philadelphia, Florida Power and Light and Meridian Bank.
Provided training, coaching and mentoring to customers.
Managed Baan Front office SFA and SCS (Supply Chain Solutions) install
and DBSync customization (modifying Oracle PL/SQL stored procedures and
triggers) on HP-UX at PG&E and GTE and AT&T. Performed Baan ERP 5.0
Implementation on NT Server. Created and maintained detailed work plan;
communicated and reviewed work assignments with team; managed day-to-day project
activities. Managed project scope, including project deliverables, timelines,
client responsibilities and expectations, to pre-defined project financials.
Established project billing numbers; assisted client manager with
project related billing. Identified opportunities for value-added revenue
during installation projects and with currently installed clients.
Coordinated product releases as assigned. Work with BAAN software development
and management to establish release guidelines and general project plans
based on the scope of the release. Provided release information to all
functional areas. Managed beta releases by defining scope of beta testing,
preparing beta project plans, managing client expectations, monitoring
outcomes, communicating outcomes to the appropriate functional areas and
obtaining resources for the internal beta test teams.
Established and maintained effective working relationships with
coworkers, professional services consultants from Accenture, Booz Allen
Hamilton, EDS, KPMG and other professional services groups. Developed High
Level Strategy Design with Need Functional Requirements for the above clients
using Designer 2000- ERD, DFD and FHD. Conducted JAD Sessions and RAD
methodologies in developing Total ReCall Reports for Genesys CTI/Oracle for
L.A. Times. Oracle Performance tuning and Backups scripts for LA
Times.Developed Crystal Reports from Oracle RDBMS using Seagate Crystal
Reports 6.0 for L.A. Times.
Extracted, Cleaned, conducted data profiling and loaded data from
multiple sources into Oracle 8 cube on NT 4.0 for Mattel. Developed a
datamart using Oracle Data mart Suite 2.6 on Oracle8i/Unix for Mattel.
Developed adhoc query using Impromptu tool for Mattel. Used BCP/Unix to
download data from VSAM file to Sybase tables for Mattel. Genesys CTI
application Integration with Sybase for AirTouch. Designing, developing,
supporting JAVA reusable component Applications, EJB (Session beans, Entity
beans, Message Driven beans). Integrated Genesys CTI Softphone with JAVA,
ActiveX, DDE, OLE, OCX, CORBA, TAPI 3.0 for AirTouch. Provided CTI Solutions
and Integration on Lucnet, Rockwell, and Nortel PBX/ACD switches. Developed
Computer Telephony applications using VB 6.0 for Genesys. Oracle/Unix Data
Base Administration using Oracle Enterprise Manager for BDM. Wrote
performance tuning SQL scripts for Oracle 7 Database including Buffer Hit
Ratio, Data Dict Hit Ratio, Library Cache Miss Ratio, Library Cache Section,
Redo Log Buffer, Free Memory in SGA, Latch Section, Rollback Segment Section,
Rollback Segment Contention, Session Event Section, Segments Section,
Tablespace Section and File I/O Section. Utilized UML to develop OO models.
Developed an Asset Management system in Powerbuilder/Oracle/VMS for City of
Philadelphia. Developed an Inventory and Stock Trading System in
PowerBuilder/Oracle/RoboHelp/S-Designer for Meridian Bank. Developed customer
billing system in Oracle/Powerbuilder/UNIX for Florida Power & Light.
Responsible for deployment release process-alpha, beta, roll-out. Managed teams
and achieved targets. Designing new sales planning, and pipeline tracking
processes to optimize the transition of prospects to orders for Baan. Driving
profitable growth by creating/executing sales and market development
strategies, leading solution sales/market development teams while leveraging
channel alliances and customer relationships.
Built strong, sound relationships with all ISV's, Developers and
Consulting Firms in the Southern Cal for Baan Business Intelligence Practice.
Developed an EIS/GUI/DSS in Forest & Trees/Oracle/Unix. Supervised a team
of 5 Programmers. Developed an HR Data Warehouse using a star & snowflake
schema in Oracle/Unix. Designed a Sales System in Oracle/PL-SQL/VMS.
Developed a Funds Management System in Oracle/Powerbuilder/Unix
utilizing SDLC methodologies. Performed Integration function test, Unit
Testing, and QA Testing. Developed user manuals and training materials.
Extraction and cleaning of data from IBM OS 390 DB2/SPUFI. Designed Change
Management Systems using Visual Basic, .NET and Crystal Reports. Developed
work plans, project summary Gantt Chart. Performed User Acceptance Test.
Developed a Functional Requirements analysis for PeopleSoft HR and Payroll
Systems. Created Oracle PL/SQL stored procedures, functions, triggers and
packages.
3/87 - 5/91
New York University
Performed full life-cycle Implementation of Integral HR and Payroll
systems on IBM DB2/ISQL/CICS/ MVS/ESA. Tuned performance of problem queries
and database issues using TMON/DB2, SPUFI and FileAid-DB2. Converted and
tested CICS, COBOL, DB2/ISQL, menus, functions, and screens Performed
modifications and enhancements to financial systems.
Created DFD diagrams, building of data repository, and ERD diagrams
using ERwin Data Modeler. Programming in Oracle Forms 2.0, Oracle PL/SQL,
Oracle SQLRPT, SPSS, SAS on VAX/VMS. Supervised a staff of 7 including
Programmers and Operators. Performed Oracle RDBMS full and incremental
backups.
2/83 - 12/86
EDS Consulting Group
COBOL programming on IBM/MVS/XA/TSO/SDSF/VSAM, for EDS clients.
Coordinated with DEC and IBM vendors for version updates and SCM. Wrote JCL
using SYNCSORT for sort/merge programs.
EDUCATION
Masters in Business Administration, Managing Information Systems, New
York University. Leonard N. Stern School of Business.
AFFILIATIONS
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International Oracle User Group - Americas (IOUG-A) member
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Salesforce Developer Community
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Appexchange Community
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Oracle OBIEE Forum
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Oracle E-Business Suite Community Discussion Forum
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The Data Mining Group (DMG) participant
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Oracle Siebel University
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The International Data Warehouse Association (IDWA) member
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The Data Warehousing Institute (TDWI) member
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New York University Alumni Users Group (NYUAUG) member
Oracle Corporation Courses
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Oracle Business Intelligence Suite Enterprise Edition (OBIEE)
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Oracle 10g/11g Database Administration- Certified Oracle Masters
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Oracle Developer 9i Forms Systems Analyst - Certified Oracle Masters
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Oracle 9iDesigner Data Architect - Certified Oracle Masters
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Oracle Business Intelligence Server Administrator
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Oracle 9iApplication Server Architecture
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Oracle Warehouse Builder 9i/11g
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Oracle Management on HP-UNIX - Oracle Certification
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Oracle Management on Sun Solaris - Oracle Certification
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Overview Oracle Applications 11i Customizations and Upgrade
Additional Courses and Certifications
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ITIL Foundation Certified
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Certified Oracle Project Manager
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Data Warehouse Lifecycle and Dimensional Modeling from Kimball University
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Aster nCluster Analytic Database for Frontline Data Warehousing
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Oracle Fusion Middleware 11g fundamentals
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Certified Genesys Lab CTI Engineer
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Consulting with Clients from Wilson Learning Center
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Professional Selling Skills with Learning International
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Introduction to Oracle SOA Suite 11g and Oracle Service Bus
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Oracle Data Integration Suite with service oriented data management
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Overview of Siebel Server, Siebel Database, Siebel Tools
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MS SQL Server 2005 Database Administration
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Salesforce Administration Essentials
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Getting started with Hadoop - Thinking at Cloud Scale, HDFS and MapReduce